1. Who We Are
FlameMingle is a voice-first dating game where adults can join hosted dating rooms, answer prompts, use anonymous mode, send virtual gifts, earn or buy in-app currency, and continue conversations after a match. References to "FlameMingle," "we," "us," and "our" mean the FlameMingle app and related services.
2. Eligibility
FlameMingle is intended for adults only. You must be at least 18 years old to use the app. We do not knowingly collect personal information from children. If you believe a minor provided information to us, contact us so we can review and delete it where appropriate.
3. Information We Collect
Depending on how you use FlameMingle, we may collect or process the following categories of information:
- Account and contact information: email address, authentication details, display name, account identifiers, and support messages.
- Profile and dating preferences: age or age range, gender, interests, bio, role preferences, anonymous-mode choices, matching preferences, and profile settings you choose to provide.
- Location data: approximate or precise location if you grant permission, used to help match nearby users. We do not show your exact location to other users.
- Voice room data: live audio is transmitted so participants can hear each other during rooms and private dates. FlameMingle does not record live room audio by default.
- Messages and user content: private messages, match-related content, reports, moderation context, and other content you submit.
- Store, gift, and transaction data: in-app currency balances, gift activity, inventory, purchase product identifiers, transaction status, receipts or validation data, and refund or support details. Payment card details are handled by Apple App Store or Google Play, not by FlameMingle.
- Device, log, and diagnostics data: device type, operating system, app version, IP address, crash reports, performance data, security logs, and service interaction logs.
4. How We Use Information
- Provide accounts, login, dating rooms, matching, anonymous mode, private dates, messages, gifts, and store features.
- Route users into compatible voice rooms based on role, preferences, proximity, and availability.
- Process in-app purchases, virtual currency, gifts, refunds, fraud checks, and purchase support.
- Maintain safety, prevent abuse, investigate reports, enforce our rules, and protect users.
- Monitor reliability, debug crashes, improve performance, and secure our systems.
- Communicate with you about your account, support requests, security notices, policy updates, and service changes.
5. Sharing and Service Providers
We do not sell your personal information. We may share information only as needed to operate FlameMingle, including with:
- Infrastructure and hosting providers that run our servers, databases, storage, networking, monitoring, and security systems.
- Voice and realtime communication systems used to transmit live audio and room events.
- Apple App Store and Google Play for in-app purchase processing, purchase verification, refunds, and fraud prevention.
- Analytics, diagnostics, and crash reporting tools used to understand app stability and fix errors.
- Legal, safety, and compliance recipients if required by law, to respond to valid legal requests, to protect rights and safety, or to investigate misuse.
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal and sensitive user data. These safeguards include encrypted transport where appropriate, restricted access, authentication controls, monitoring, backups, and operational procedures for production systems. No method of transmission or storage is completely secure, but we work to reduce risk and respond to security issues.
7. Retention and Deletion
We retain information for as long as needed to provide FlameMingle, maintain account history, operate safety and moderation systems, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
- Account and profile data is generally kept while your account remains active.
- Live voice audio is not recorded by default, so it is not retained as an audio recording after a room ends unless a future feature or legal/safety process states otherwise.
- Messages, gifts, inventory, and transaction records may be retained to support account history, purchases, safety, audits, and legal compliance.
- Diagnostic logs and crash reports are kept only as long as reasonably needed for security, troubleshooting, analytics, and service improvement.
To request account or data deletion, use the steps at https://flamemingle.com/account-deletion/ or contact flamemingleapp@gmail.com. We may retain limited records when required for legal, security, fraud-prevention, chargeback, tax, or accounting reasons.
8. Your Choices
- You can choose what profile information to provide and update many profile settings in the app.
- You can enable or disable device permissions, such as location or microphone access, in your device settings. Some features may not work without required permissions.
- You can use anonymous mode where available to limit what other users see during a room.
- You can contact us to request access, correction, deletion, or help with privacy questions.
9. International Processing
FlameMingle may process information in the United States or other locations where our service providers operate. By using FlameMingle, you understand that information may be processed outside your region, subject to applicable law.
10. Changes to This Policy
We may update this Privacy Policy as FlameMingle changes. When we make material changes, we will update the effective date and may provide additional notice in the app or on the website.
11. Contact
For privacy questions, deletion requests, or support, contact FlameMingle at flamemingleapp@gmail.com.